Specialty modules › Telemedicine

Telemedicine module — Medler HMS

Video, audio and chat consults — NHA-compliant

Run video, audio and chat consultations with patient identity verification, consent and digitally signed prescriptions — fully aligned with India's NHA Telemedicine Guidelines.

Who it is for

• Standalone teleconsultation services
• Hospitals offering follow-up over tele
• Doctors running parallel in-clinic and tele practice

What it does

Video, audio & chat

Pick the right consult mode for the patient and the connection quality.

Identity verification & consent

Built-in patient ID check and tele-consent capture before the call starts.

E-prescriptions

Digitally signed prescriptions sent via WhatsApp or patient portal.

Reminders & follow-ups

Automated appointment reminders so patients show up on time.

Patient chat portal

A simple public chat for follow-up questions and file sharing.

How a telemedicine team works on it

Tele consult

Verify identity, take history, examine over video, prescribe and send the script.

Follow-up

Use chat for non-urgent queries with file sharing.

Hybrid care

Move smoothly between in-clinic and tele visits on the same patient chart.

Why it helps

• Reach beyond your physical catchment
• Faster, safer follow-ups
• Compliant tele-records out of the box

Contact

Medler AI Private Limited, 2nd Floor, 103/A-1, Sector 6, Rohini, New Delhi 110085. Email contact@medler.ai, phone +91 92893 63999. Book a demo or start a 45-day free trial.